Web pages and websites linked to the website are not covered by
this policy. By submitting your data you consent to the use of that
information as set out below.
Collection of information
visitors to the website. Cookies and logging of IP addresses may be
used to enable Kent County Council to monitor site traffic and
repeat visitor statistics. The information cannot be used to
identify any individual. To read more about cookies and IP
addresses please refer to our "Explanation of technical terms"
Personal information may be collected from an email sent by, a
telephone call from or a Web form completed by a customer using a
Website service or as feedback on our services.
For some services we may collect sensitive personal information
and in these circumstances we will aim to get your explicit
agreement to our using this type of information.
In all cases the information requested will be no more than is
necessary to provide the service promised.
We do not use Google Analytics to track or collect any personally
identifiable information of visitors to our site.
We will not associate any data gathered from this site with any
personally identifying information.
Google will not associate your IP address with any other data
held by Google, or try to link an IP address with the identity of
Use of information
Any and all personal information collected is used only to monitor
site usage, respond to enquiries or to carry out the service for
which the customer supplied the information.
Where personal data is requested through forms, such data is
only used for the purpose stated on the form and will not be given
or sold to any third parties without your consent.
Retention of information
As a general rule we will not keep information longer than is
necessary and while in our possession we will safeguard your
personal information according to the requirements of the Data
Protection Act 1998.
Personal data received as part of an enquiry are only retained
as long as the enquiry remains open or for processing to obtain
statistical information, in which case the data is anonymised.
Personal information collected by cookies is anonymous and held
on a temporary basis.
Compliance with the Data Protection Act 1998
We will at all times comply with the requirements of the Data
Protection Act 1998.
Explanation of technical terms
Used to locate and display web pages
via a software application. The most popular ones are Microsoft
Internet Explorer and Mozilla Firefox.
Message given to a web browser by a
web server. The message is then stored by the browser in a text
file called 'cookie.txt'. Cookies are used to enable a website to
'remember' whether a user has visited the site before and possibly
to store marketing information about previous visits (items bought
last time, pages visited etc.).
Cookies are also used to store temporary information as a user
moves from page to page within a site (items in a shopping basket
etc.). Such cookies are erased when the user session ends.
This information is converted to number format for statistical
purposes, and all information relating to the individual is erased
when the user session is ended. Users can set their browser not to
allow cookies to be stored in their computer. To do this, please
follow the instructions provided with your web browser
If you are connected to the Internet you have one, for example it
may look something like this 18.104.22.168
A user's visit to a site begins when the user first accesses any
page on a given site and ends after a visitor has left that site
and not revisited it within a specified amount of time (normally 20
minutes) or when the user's browser is closed.
View statistics for the website.
Delivers (serves up) web pages to your computer.
An electronic application form in which the visitor inserts
requested information and sends it to the owner of the website
using the features available.